Simply Skylights

Reviews of Simply Skylights

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  david de mulder Added August 15, 2023

  ★ ★ ★ ★ ★
  Great experience. Paddy arrived on-time, did a great job, laid out drop sheets to collect any dirt/dust , cleaned up, very professional. Great results, family is very pleased. Highly recommended
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  michelle incognito Added August 14, 2023

  ★ ★ ★ ★ ★
  Great professional service from Derek and all his team. I didn’t even bother getting any other quotes after speaking with Derek as his experience and knowledge in his products was excellent. The boys did a great job with the installation and did not leave any mess. Would highly recommend this company and my two skylights and tube light look amazing!
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  Mike Coleman Added August 13, 2023

  ★ ★ ★ ★ ★
  The result of the skylights is awesome, with no more leaks and the amount of light that comes into the rooms now is incredible. Your installers were great and easy to deal with.
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  R R Added August 06, 2023

  ★ ★ ★ ★ ★
  Absolutely delighted with my new Velux skylights. The process was easy, the team were super tidy, efficient, and lovely to deal with.
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  Deb Armstrong Added July 31, 2023

  ★ ☆ ☆ ☆ ☆
  Very disappointed as asked for a quote to check a leak on our roof and was charged $125 call out fee for a tradesman to literally stand under the skylight in our kitchen and say yep it's the skylight. Didn't even go up on the roof and as there was no leak at the time and hardly any damage it was impossible to be sure. Totally understand and agreed to pay a call out fee however not for non service. Also understood and agreed that if it was raining that the tradesman could not go up on the roof and the appointment would be rescheduled. As it was raining was surprised he still turned up as according to Alison Murphy "if it's raining he won't be able to go up on the roof and do his job". Barely spent any time at all and rushed off saying had another 8 callouts and clearly did not "do his job". Literally got a quote through for a brand new skylight that afternoon. We complained that we were not happy that a proper inspection had occurred however were fobbed off. Since then no response. We had used them a few years before for a bathroom skylight and were very happy hence why went back to this company but with the lack of response and customer care will never use again nor recommend. Don't waste your money.
  
  In response to your reply; that's exactly what I asked for was for somebody to come back and reinspect as we did not feel there was a complete inspection and I quote exactly what I said in my email to you on 4th May "if it turns out your rep was correct, so be it". We have now had somebody else come out, go up on the roof and find loose tiles next to the skylight and problem solved.

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